How do I set up my device after ordering?
✅ No worries — our team personally calls you after delivery.
📞 We help step-by-step via phone or video — no tech skills needed.
📦 Delivery time: 3–5 days across India. Check your PIN code on the product page for the exact date.
▶️ Watch Setup Videos
Can I return the device if I face any issue or change my mind?
✅ Yes — 30-Day No-Questions-Asked return and refund policy
🔁 We arrange pickup and process refund within 3–7 business days.
💬 Just call or WhatsApp us.
🔗 Return & Refund Policy
What kind of warranty do I get? What if the device stops working?
🛠️ You get a 1 year warranty and doorstep pickup and delivery support.
⚙️ We repair, replace, or guide you — as needed.
📦 Replacements processed within 14 working days.
🔗 Warranty Policy
Do I need to pay any subscription or monthly charges?
🆓 No subscription needed — works fully over Wi-Fi.
📱 App shows last 25 days’ data for free.
🚀 Want SIM support, longer history, reminders
Upgrade to:
- Smart Plan – ₹99/month
- Growth Plan – ₹199/month
💡 Upgrade only if you need more. Cancel anytime.
How will this device help my shop grow?
💰 Helps track sales, recover dues, avoid daily cash errors.
📊 Send bills via WhatsApp, print receipts, and track profit/loss.
📱 Makes your shop professional and prevents losses from staff mistakes or round-offs.
What if I have a problem with the device?
✅ Support available 6 days a week (10 AM–6 PM) — we’re here when you need us.
⚡ 95% of issues resolved in just one call — no waiting, no technician needed.
📞 Reach us easily via your preferred method:
- WhatsApp: Chat with us
- Phone: 040-452-08234
- Email: support@tohands.in
Is my data safe and private?
🔒 100% Secure — data is stored safely on Tohands cloud servers.
❌ Never shared with third parties without your consent.
🗑️ You can delete all your data anytime from the app.
🔗 Privacy Policy