This Policy also governs Tohands’s collection of information by any other means, including , your usage of our services and products or the collection of information by any parent, or subsidiaries of Tohands (“Other Entities”) during your employment or business association with Tohands.
Visitors are encouraged to read this Policy before using the Website. By using the Website, you agree to the terms and conditions of this Policy and the Terms and Conditions, available at https://smart.tohands.in/.
Tohands gathers three basic types of information: (i) “Personal Information,” information from which an individual can be identified; (ii) “Sensitive Personal Data and Information”, which includes personal information such as passwords, financial information, medical records and information as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPDI Rules”), , and (iii) “Aggregate Information,” from which an individual cannot be identified;
Personal Information. Tohands may use Visitor’s Personal Information and SPDI in any of the following ways:
Communications. Tohands encourages the Visitors to contact Tohands with questions and comments. Personal Information and SPDI may be used by Tohands in order to respond to the respective Visitor’s questions and comments.
Business Purposes. Tohands may also use the Personal Information and SPDI of its Visitors for internal business purposes, such as analysing and managing its businesses or maintenance of employee records. The Personal Information and SPDI collected may be combined with other information collected by Tohands via other online or offline sources, with demographic information and other information that is available in the public domain.
Transactions. When you take part in a Transaction through the Website such as purchasing products or merchandise, Tohands may collect Payment Information from you related to such Transaction as well as other Personal Information such as shipping address for shipping of the ordered products or merchandise purchased through the Website. Tohands may use your Personal Information or Payment Information in order to complete the Transaction and, if applicable, to fulfil your purchase. The Payment Information may also be shared with the third parties, as may be necessary, to complete your Transaction (for example, to process the payment made through the credit card).
Contests, Competitions and Other Promotions. From time to time, contests, competitions and similar promotions may be organized through its Website that may require online registration by the Visitor for participating in such contest, competition or promotion (which may include name, email, user ID and password). Tohands may ask you for certain Personal Information and SPDI during the process of registration for participating in such contest, competition or promotional schemes. Tohands may share this Personal Information and SPDI with third party sponsors of such contests, competitions and promotions (irrespective of whether it is hosted by Tohands), in accordance with the rules applicable to such contest, competition or promotion. You should carefully review the rules of each contest, competition and promotion in which you participate through the Website, as they may contain certain additional important information about Tohands or a sponsor’s use of your Personal Information and SPDI. To the extent that the terms and conditions of such rules concerning the treatment of your Personal Information and SPDI enlarge the scope of use of such information in terms of this Policy, the terms and conditions of such rules shall also apply.
Special Promotions and Product Information. In addition, Tohands reserves the right to use your Personal Information and SPDI for sending you the e-mails or SMSes with updates and announcements concerning Tohands’s products and special promotions. You may opt-out of receiving these messages from Tohands at any time (see Section 5 “Choice” below).
Critical Communications. Tohands may from time to time and as may be necessary use your Personal Information and SPDI to send emails consisting of important information regarding the Website, your Transactions, or for notifying any amendments or modifications to the terms, conditions, and policies of Tohands with respect to use of this Website (“Critical Emails”). Since Critical Emails would consist of important information you shall not have the option of not receiving Critical Emails.
Third Party Service Providers. Tohands works with third parties who provide services, including website hosting, credit card processing, data analysis, newsletter services, promotional activities, and other administrative services. Tohands may share your Personal Information, and SPDI , with such third parties, as may be necessary, for the purpose of enabling such third parties discharge the provision of such services. These third party service providers may be located within or outside India. Your Personal Information and SPDI may also be shared with the manufacturer of the products ordered/ purchased by you on the Website or with entities responsible for delivering the products ordered / purchased by you on the Website.
Miscellaneous. Tohands may disclose your Personal Information and SPDI if Tohands believes that it is required to do so: (i) by law; (ii) to comply with legal process or governmental requests; (iii) to enforce the Terms and Conditions of Use; (iv) to protect our operations; (v) to protect the rights, privacy, safety or property of Tohands, you or others; and (vi) to enable itself to pursue the available remedies or limit the damages that it may sustain.
Aggregate Information. Tohands may analyse Aggregate Information in order to enhance the Website security, track the popularity of certain pages of the Website, track success of our email notifications, assess traffic levels on the Website and other usage data, all of which would help Tohands to provide content tailored to the interests of the consumers, improve the Website and related services and to otherwise enhance Visitor’s experience on the Website. Tohands may also share the Aggregate Information with its Other Entities and other third parties for provision of such services or for completion of your Transactions on the Website.
Special Note for Parents and Children. Website and the contents therein are intended for a general audience and not intended for utilization directly or independently by children under 18 years of age. If you are a child under the age of 18 years and desire to use this Website or purchase any products or merchandise (if sold through this Website), please request your parents to complete the necessary registration formalities and complete the Transaction. Any use of this Website or any of its features by a child under the age of 18 years must be under parental supervision. Tohands does not directly contact children under the age of 18 years for promotion of its special offers or for marketing purposes. Tohands also does not knowingly collect Personal Information and SPDI from any child under the age of 18 years.
Security. Tohands has adequate security measures and tools in place to help protect against the loss, misuse, and alteration of the information under Tohands’s control. Whenever any Visitor furnishes his/her credit card number, that credit card number is transmitted by the Visitor’s browser in an encrypted format using industry-standard, SSL (secure socket layer) encryption method. Even though, Tohands endeavours to protect its Visitor’s Personal Information and SPDI, Tohands cannot guarantee the security of any information transmitted to Tohands, through or in connection with the website. If you have reason to believe that your interaction with Tohands is no longer secure (for example, if you feel that the security of any account you might have with Tohands has been compromised), you must immediately notify Tohands of the problem by contacting us in accordance with “Contact Us,” below (note that physical mail notification will delay the time it takes for Tohands to address and respond to the problem).
Assignment. Tohands reserves the right to transfer any and all information that it collects from the Visitors to a third party in the event of any merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Tohands’s assets or stock (including without limitation in connection with any bankruptcy or similar proceedings).
Tohands Pvt Ltd
A-205 Tirupati Ashish CHS, Opp Hotel Amber, Shahad, Kalyan (w), Thane 421103, Maharashtra, India
Or email: firstname.lastname@example.org
Please clearly indicate the information that you wish to review or have changed. Tohands will endeavour to comply with your request as soon as reasonably possible.
Note that despite any removal of or change to Personal Information and SPDI requested there may also be residual information that will remain within Tohands’s databases and other records, which will not be removed or changed.
If at any time you wish to stop receiving these email/SMS communications from Tohands, you may put up a request for discontinuation of sending of such e-mails/SMS by emailing, calling or writing to Tohands using the contact information provided on the Website or by using the unsubscribe feature in the email received by you. Please indicate that you wish to stop receiving email/SMS communications from Tohands. However, you shall not have the option of discontinuing the receipt of Critical Emails from Tohands.
In addition, Tohands does not disclose your Personal Information and SPDI to third parties, including Tohands’s subsidiaries and the holding companies, for third-party’s direct marketing purposes if Tohands has received and processed a request from you that your Personal Information and SPDI should not be shared with third parties for such purposes. If you would like to submit such a request, you may do so by emailing, calling or writing to Tohands using the contact information provided above. Please indicate that you request that Tohands should not disclose your Personal Information and SPDI to its subsidiaries and/or other third parties for direct marketing purposes.
This Policy represents the sole, authorized statement of Tohands’s practices with respect to the collection of Personal Information and SPDI through the Website or otherwise and the manner of use of such information by Tohands. Any summaries of this Policy generated by third party software or otherwise (for example, in connection with the Platform for Privacy Preferences or “P3P”) shall have no legal effect, shall not be binding on Tohands, shall not be relied upon in substitute for this Policy, and neither supersede nor modify this Policy.
Further, you accept the terms hereof and hereby consent to the storage and processing of Personal Information and SPDI by third parties and in any of location within or outside India. The Company will make best efforts to ensure that the third party or the location to which the SPDI is transferred affords same level of data protection as would be afforded under Indian law. By continuing to use the Website, products or service, you provide your consent for transfer, sharing and disclosure of such Personal Information or SPDI by us in accordance with this Policy.
Your visit and any dispute over privacy are subject to this Policy. The said Policy shall be governed by and construed in accordance with the laws of the Republic of India. Further, it is irrevocably and unconditionally agreed that the courts of Mumbai, India shall have exclusive jurisdiction to entertain any proceedings in relation to any disputes arising out of the same.